AutoZone Auto Parts

Matthew Hagan 3 months ago

Tess, Bob, and Josh were a huge help and went above and beyond to help me when I was having engine issues. Thanks to them I was able to get back on the road and finish a very long drive back home. Thank you all so much for showing amazing customer service and kindness to a customer. This store has amazing employees!

Sadie Ogletree 4 months ago

I lost a windshield wiper while I was driving on the interstate during a terrible rain storm. I pulled into the Ardmore Auto Zone in a panic and Jerod was so helpful! He helped me find the right size wiper for my car, then showed me what brands they had in store and recommended me a couple of options. I didn’t even have to ask him to help me install it; he led me outside and attached it without question! He was so calm and collected and knowledgeable. It was a great experience!!!

Dragan Gicev 5 months ago

During a long family road trip from Ohio to Destin, Florida, we experienced every traveler’s nightmare about halfway through our journey. Our BMW X5 suddenly lost power, throwing multiple warnings including “check engine” and “drivetrain malfunction,” along with a message to drive to the nearest BMW service center. We exited at the nearest small town—Ardmore, Tennessee—feeling stressed and unsure of what to do next. After two unsuccessful attempts to get help from local mechanics (who suggested shops 20 miles away), we decided to stop by the local AutoZone to at least check the codes. That’s when we met Jared. From the moment he stepped in, everything changed. Jared quickly scanned the vehicle and delivered the best possible news—it wasn’t the transmission, but a misfire in cylinder 3. He calmly explained the issue and suggested options, including checking with a local mechanic. When I mentioned I’m fairly handy and willing to try fixing it myself, Jared didn’t hesitate—he stepped up in a big way. Not only did he guide me through the troubleshooting process, but he also helped source the necessary parts right away. I started by replacing the ignition coil, which was straightfor

C Stov 5 months ago

We had a problem with an old truck, and went in there for some guidance in supplies. The manager, I think his name was Jared was very very nice and there was a young man named Roman who also assisted us as we were in and out of there a few times that day. They were very kind and didn’t treat me like I was dumb, which sometimes happens when a woman goes to an auto parts store. Would definitely recommend this store.

Jack Stovall 5 months ago

Absolutely amazing experience with Jared (store manager) and Roman. I brought my truck that I needed parts for and was able to get tools, a radiator, hoses, clamps, wipers, and everything else I needed. They went above and beyond helping me find what I need and providing water to mix my fluid with. Seriously, this was some of the best customer service I’ve ever experienced. I will be a lifetime customer to this location going forward. Thank you both for helping me, y’all saved the day and got my truck running and able to get home.